My Beds are Not Deducting Sessions, Points, or Minutes

Modified on Thu, Aug 4, 2016 at 1:42 PM

In most cases, you may not have the proper number of Sessions, Point, or Minutes listed for the bed on the Surcharges tab.

Surcharge Setup in SalonTouch Pearl

Click on Setup.
Click on Tan Services.
For Local Tan Services select the Tan Service that is not deducting.
For Global Tan Services, click Connection > Global Tan Services and select the Tan Service that is not deducting.
Click on the Room Use tab.
If you do not have a number under the Deduct Flat or Deduct per Min, it will not deduct anything for use of the bed.
The example below will not deduct anything for using Spray tan room.
Click on the bed you wish to change.
Change the Deduct Flat Sessions to the number of sessions that should be deducted.
Click Apply at the bottom of the pop up window.
Click Save
When you leave the service it will ask you if you want to have changes apply to all clients who own this service. Click Yes and all Surcharge changes will be made to all clients who have this package.

Go to Setup > Tan Services
For Local Tan Services select the Tan Service you would like to edit.
For Global Tan Services, click Connection > Global Tan Services and select the Tan Service you would like to edit.
Click on the Room Use tab and select the Bed Type you would like to edit.

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Adjust the Change Dollars tab to reflect the surcharge you would like to charge. The example below will deduct a Flat $4.99 per tan.
Click Apply and the Room Use tab will return and reflect the following.
Click Save at the bottom.
You will be asked if you want to have the changes apply to all clients who own this package. Click Yes and all Surcharge changes will be made to all clients who have this package.