SalonTouch Firewall and Antivirus Settings

Modified on Mon, Oct 28, 2019 at 6:41 PM

The following items will need to have exclusions added to any Firewall and or Anti-virus depending on what services the salon is using. The database files and services are constantly being used and updated, so some anti-virus programs will scan the entire database before a change is allowed. This will dramatically slow down your computer. Adding an exclusion for known good files will keep this from happening and can reduce the chance for false positives to occur.

We recommend Kaspersky Anti-virus to our clients as that is what we use here. SalonTouch will work with any anti-virus program as long as it supports adding exclusions. You can contact your anti-virus provider for information on how to add exclusions to it.

GoToAssist Remote Support

GoToAssist uses TCP ports 8200, 443 or 80. These ports must be open for SalonTouch to be able give software support to the salon.

Anti-virus Exclusions:

SalonTouch 10 and Evolution

c:\SalonTouch\
c:\Program Files (x86)\Microsoft SQL Server\
c:\Program Files\Microsoft SQL Server\

SalonTouch .net Hosted Services

c:\SalonTouch\SalonTouch.exe
c:\SalonTouch_NET\ST-TS-Manager.exe
c:\Program Files (x86)\SalonTouch\SalonTouch Agent 8\SalonTouchAgent8.exe for SQL Server 2008 Express
c:\Program Files (x86)\Microsoft SQL Server\
c:\Program Files\Microsoft SQL Server\

SalonTouch Evolution Fingerprint Scanner

C:\Program Files\DigitalPersona\
C:\Program Files\Neurotechnologija\
C:\Program Files\Common Files\SafeNet Sentinel\
C:\Program Files\Common Files\Aladdin Shared\

SalonTouch ePad Scanner

c:\Program Files (x86)\ePadLink\
c:\Program Files (x86)\IntegriSign Desktop\
c:\Program Files (x86)\pDoc Signer\pDoc Signer.exe

Firewall Exclusions:

SalonTouch 10

c:\SalonTouch\SalonTouch 10\dlls\SalonTouch.exe when Renting the software or are using Constant Contact integration.
TCP Port 43012 when Renting the software. Traffic will be to and from 199.188.209.203.
c:\SalonTouch\SalonTouch.exe - When using integrated Constant Contact options.

SalonTouch Evolution

c:\SalonTouch\SalonTouch.exe when Licensing the software and a Sentinel Key is being used..
TCP Port 1947 and 20 when Licensing the software and a Sentinel Key is being used. Traffic will be to and from 199.188.209.200.
c:\SalonTouch\SalonTouch.exe - When using email options.

SalonTouch .net Hosted Services

c:\SalonTouch\SalonTouch.exe
c:\SalonTouch_NET\ST-TS-Manager.exe.
c:\Program Files (x86)\SalonTouch\SalonTouch Agent 8\SalonTouchAgent8.exe for SQL 2008 Express.

Bluefin Integrated Credit Card Processing

TCP/UDP 443 for incoming and outgoing sessions to the device's IP address.
TCP/UDP 10009 for incoming and outgoing sessions to the device's IP address.
TCP/UDP 8582 to 216.238.144.195 for incoming and outgoing sessions to the device's IP address.
TCP/UDP 9120 to t.broadpos.com for incoming and outgoing sessions.

WorldPay Integrated Credit Card Processing

TCP/UDP 443 for incoming and outgoing sessions.
TCP/UDP port 9001 for incoming and outgoing sessions.
TCP/UDP port 5003 for incoming and outgoing sessions.
TCP/UDP port 8080 for incoming and outgoing sessions.
https://transaction.elemetexpress.com/
https://reporting.elemetexpress.com/
https://services.elemetexpress.com/
https://api.lynksystems.com/LE0100820Pmt
c:\Program Files (x86)\Vantiv\triPOS Service\

For Ethernet based isc-250 devices need the following port open:

TCP/UDP port 6000 for incoming and outgoing sessions.
TCP/UDP port 12000 for incoming and outgoing sessions.