How to Find Your Timer Comport

Modified on Fri, 23 Jun 2023 at 03:32 PM

Method 1

  1. Open "Device Manager" on the computer the timer is plugged into
  2. Go to "COM Ports"
  3. Verify which COM Port the Tmax Timer is plugged into (usually called 'Prolific-to-Serial Adapter)



Method 2

  1. Ensure that the cable from the timer is plugged into the computer using either a Serial Cable or a USB-to-serial Adapter.
  2. Close SalonTouch on the computer that is connected to the timer.
  3. Open the Windows File Explorer and navigate to the c:\SalonTouch\tools\ folder.
  4. Open the Comport Test.exe
  5. Select the type of timer you have and click Scan CommPorts.


 


This will send out a test message for the timer and tell you what Com Port to choose in SalonTouch.


If the T-Max is communicating correctly to the computer, the Com Port listed will be the one used by SalonTouch.


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